Within this document, any reference to Nurture (gonurture.com) also encompasses any subdomains as well as JumpAGrade (jumpagrade.com) and applies across both brands.
Introduction
Protecting your private information is our priority. Here's a summary of our commitments to you:
- We never sell your data.
- We never advertise in Nurture.
- We use the latest security industry best practices to protect you.
- We are transparent about our practices and will notify you if things change.
- We are compliant with GDPR and applicable international privacy laws.
With respect to GDPR data processing justification, please be advised that we process user data only to the extent that this is necessary for the performance of a contract.
This Privacy Policy applies to gonurture.com, all subdomains, add-ons, and extensions, and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to "Nurture" include gonurture.com, Nurture extensions, and all other applications provided by Nurture (registered as JumpAGrade Technology Ltd).
We at Nurture ("Nurture," "We," "Us," "Our”) understand that you care about how your personal information is used and shared. We take your privacy seriously. By accessing or using Our Services (including, without limitation, the mobile version of the gonurture.com website (the “Mobile Site”) and any Nurture mobile application(s) available via the Apple App Store and Android Marketplace (collectively, the “Mobile Application”)), as well as any software integrations within learning systems like Microsoft Teams for Education or Google Classroom, you acknowledge that you accept the practices and policies outlined in this Privacy Policy. Remember that your use of Nurture’s services is at all times subject to the Terms of Service, which incorporates this Privacy Policy.
Our Commitment
What information does Nurture display or collect?
Information You Provide to Us
We collect and store information to provide and improve Our Services. This includes:
- Teacher and Student Information:
When a teacher installs Nurture on Microsoft Teams, this automatically grants us access to the relevant class list provided by the organization. This includes:some text
- Owners of a team: Teachers' names and email addresses.
- Members of a team: Students' names and email addresses.
- Nurture does not require users to manually provide complete or accurate personal information. Instead, we rely on the information shared directly by Microsoft Teams, which ensures consistency with the organizational account setup.
- User-Generated Content:
Teachers and students may provide content, such as:some text
- Assessments
- Curriculum documents
- Submissions for feedback and evaluation.
This approach enables Nurture to function seamlessly without requiring additional user input for account setup or operation.
Information Collected Automatically
When you interact with Our Services, we automatically collect and store certain non-personal data, including:
- Device and Browser Information: Such as IP address, operating system, browser type, and app version.
- Usage Data: Including pages viewed, features used, and interactions on the platform.
- Mobile-Specific Data: Details about the device type, operating system, app version, and user actions within the app.
This information is used to improve Our Services, enhance functionality, and ensure platform security.
Use of Artificial Intelligence (AI)
Nurture integrates Artificial Intelligence (AI) to enhance the educational experience for teachers and students. Our AI functionality is designed exclusively for educational purposes and operates within the boundaries of data provided to us.
- How AI is Used:some text
- Assessment Generation: Creating detailed questions, learning outcomes, and rubrics based on curriculum data.
- Personalized Feedback: Assisting teachers in providing individualized feedback for students' work.
- Rubric Creation: Generating scoring rubrics aligned with learning outcomes.
- What Data the AI Processes:
The AI only processes:some text
- First names: Used to personalize feedback and maintain context.
- User-provided or curriculum-based content: Such as text entered for assessments, feedback, or rubrics.
- No other personal information, such as last names, email addresses, or sensitive identifiers, is processed by the AI.
- AI and Privacy:some text
- No Sensitive Data: The AI does not process sensitive data or any personal identifiers beyond the first name.
- No Training Use: Data processed by AI is not retained or used to train or improve the AI models outside of the immediate session.
- Retention of AI-Generated Data:some text
- Interaction logs and outputs from AI processes are anonymized or deleted within 1 year to maintain privacy.
- Human Review:
Teachers can review, adjust, or override any AI-generated content to ensure its alignment with their needs.
Push Notifications
If you use the Nurture Mobile Application, we may send push notifications to your mobile device to notify you of certain activities, such as:
- When new material is entered into the platform.
- Updates or changes related to your account or assessments.
You can manage your preferences for receiving push notifications by:
- Turning them off at the device level.
- Contacting us at support@gonurture.com if further assistance is required.
Use of Your Information
We will use the information you provide:
- To fulfill contractual obligations and deliver Our Services effectively.
- To improve platform functionality and user experience.
- To notify you about updates, changes, or important service notifications.
We do not sell your personal data or use it for training AI models.
Data Retention Policy
Nurture retains personal information only for as long as necessary:
- Active Accounts: Data is retained while your account remains active.
- Dormant Accounts: If your account is inactive for 18 months, all personal data is either anonymized or permanently deleted.
- Deletion Requests: You can request deletion of your personal data by contacting support@gonurture.com. Requests are processed within 30 days, except where retention is required for legal purposes.
Storing Your Personal Data
In operating Our Services, it may be necessary to transfer and store data that we collect from you to secure locations outside of the European Union, including but not limited to the United States, Canada, Australia, and New Zealand. By providing your personal data to us, you agree to this transfer, storing, and processing.
We ensure that:
- All data stored outside the European Union is subject to strict privacy and security measures to maintain compliance with GDPR, CCPA, PIPEDA, and other applicable regulations.
- Personal data stored on our servers is encrypted and protected with industry-standard security measures to prevent unauthorized access or breaches.
- Our security systems include continuous monitoring to identify and respond to potential threats or malicious activity.
We make every reasonable effort to ensure that your data is handled securely and in accordance with this Privacy Policy.
Regional Privacy Rights
Users in certain regions have specific rights regarding their personal data:
- California (CCPA/CPRA): California residents can access, delete, or restrict the use of their personal data.
- European Union (GDPR): Users in the EU have the right to access, correct, delete, and object to the processing of their personal data.
- Canada (PIPEDA): Canadian users may request explicit details about data handling and make corrections where necessary.
To exercise these rights, contact support@gonurture.com.
Data Security
Nurture employs industry-standard measures to safeguard personal data, including:
- Encryption of all data during transfer and storage.
- Hosting on secure servers in the European Union.
- Continuous monitoring for potential threats.
Who Do We Share Your Information With?
We do not sell or lease your personal data. However, we may share your data with:
- Microsoft Teams: For account integration and authentication.
- Trusted third-party providers for analytics and support purposes.
We maintain a list of all third-party suppliers with whom data may be shared. For more information, contact us at support@gonurture.com.
Third-Party Links
Our platform may include links to third-party websites or services. These links are provided for your convenience and do not imply any endorsement or approval of their content, privacy practices, or terms of service.
Please note:
- We are not responsible for the privacy practices of these third-party websites or services.
- We encourage you to review the privacy policies of any third-party site you visit before providing personal information.
Contacting Us
For questions or concerns regarding this Privacy Policy, contact us at:
Email: support@gonurture.com
Information Security Manager: Daniel Paul
